May 3, 2001
Release # 01-140
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Dell Recall Hotline: (877) 237-3355
CPSC Consumer Hotline: (800) 638-2772
CPSC Media Contact: Scott Wolfson, (301) 504-7051
Dell Media Contact: Tom Kehoe, (512) 725-0281
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CPSC, Dell Computer Corp. Announce Recall of Notebook Computer Batteries
WASHINGTON, D.C.- In cooperat ion with the U.S. Consumer Product Safety
Commission (CPSC), Dell Computer Corp., of Austin, Texas, is voluntarily
recalling about 284,000 batteries used in notebook-style personal
computers. These batteries can overcharge, causing them to become very
hot, release smoke, and possibly catch fire.
Dell has received one report of a battery overcharging, resulting
in minor property damage. No injuries have been reported.
The recalled batteries were sold in Dell Inspiron 5000 and 5000e
notebook computers and sold separately for use in both of these systems.
The words, "DELL," "MADE IN JAPAN," and "Inspiron 5000 Battery Module"
are printed on the top of the batteries. An identification number is
written on a colored sticker at the rear of the battery. Those
batteries that have colored stickers containing either the number "99"
or the series "00 51" or less, and the letter "P" in the first line, are
being recalled.
Dell sold these batteries nationwide through catalogs and over the
Internet from January 2000 through March 2001. The computers with these
batteries were sold for between $2,100 and $3,100, and individual
batteries were sold for between $100 and $130.
Consumers should stop using these batteries immediately and call
Dell toll-free at (877) 237-3355 or go to Dell's website at www.dell.com
to order a free replacement battery. Consumers also can write to th e
company at Dell Computer Corporation, RR2E, MSC #8222, One Dell Way,
Round Rock, TX 78682.
In October 2000, CPSC announced a recall of Dell Notebook computer
batteries for the Inspiron 3700 and 3800 systems.
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