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National Service Industries Recall of Drain Cleaners
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September 20, 2001
Release # 01-233
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CPSC Consumer Hotline: (800) 638-2772
CPSC Media Contact: Scott Wolfson, (301) 504-7051
NSI Contact: Donna Fleishman, (770) 241-8252
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CPSC, National Service Industries Inc. Announce Recall of Drain Cleaners
WASHINGTON, D.C.- In cooperation with the U.S. Consumer Product Safety
Co mmission (CPSC), National Service Industries Inc. (NSI), of Atlanta,
Ga., is voluntarily recalling about 1.1 million bottles of drain cleaner
sold in 64 oz., child-resistant bottles. The bottles can leak, allowing
the contents of the cleaner to come into contact with consumers. These
cleaners can cause irritation and burns to the skin and eyes.
NSI has received 16 reports of the bottles leaking, including three
incidents involving skin irritations to the leg and hand, and 13
incidents involving property damage.
The following chart provides information concerning the four types of
drain cleaners involved in this recall. Only 64-oz. bottles are
affected.
| Brand Name | Cleaning Product | UPC Code | Recall Hotline Number, Website Address, E-mail Address |
| Zep Commercial | 10 Minute Hair Clog Remover | 21709-52206 | (888) 805-4357
9 a.m. to 5 p.m. ET
Monday through Friday
www.zepcommercial.com
zephelp@zepcommercial.com
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| Drain Care Professional Strength Drain Opener Clog Remover |
21709-60060 |
| Enforcer | 10 Minute Hair Clog Remover | 21709-52206 | (800) 241-5 656 Ext. 686
9 a.m. to 5 p.m. ET
Monday through Friday
www.enforcer.com
plumbing@enforcer.com
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| Drain Care Professional Strength Drain Opener Clog Remover |
21709-52212 |
The Drain Opener Clog Remover bottles and caps are white and the Hair
Clog Remover bottles and caps are red. Each bottle has the brand name -
"Zep Commercial" or "Enforcer" - on a label that also read in part,
"Keep all chemicals out of reach of children."
Home Depot, Wal-Mart, Kmart and hardware stores nationwide sold these
cleaners from January 2001 through August 2001 for between $3 and $6.
Consumers should stop using the cleaners immediately and contact the
appropriate company to receive a free replacement cap.
Consumers should not return the recalled cleaner to the store where
purchased.
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