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July 17, 2003
Release # 03-160
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Company Phone Number: (800) 429-6363
CPSC Consumer Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908
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CPSC, Hamilton Beach and Proctor-Silex Announce Recall of Slow Cookers
WASHINGTON, D.C. - The announces
the following recall in voluntary cooperation with the firm below. Consumers
should stop using recalled products immediately unless otherwise instructed.
Name of product: Slow Cookers
Units: 2.7 million
Manufacturer: Hamilton Beach/Proctor-Silex, of Glen Allen, Va.
Hazard: The handles on the base of the slow cookers can break, posing a risk
of burns from hot food spilling onto consumers.
Incidents/Injuries:The company has received approximately 4,700 reports of
handles breaking, including two reports of consumers who required medical
attention for burns.
Description: The recalled slow cookers were sold under the Hamilton Beach
and Proctor-Silex brand names, which are printed on the front of the base of
the unit. The slow cookers are either round or oval, and were sold in solid
white and various print designs. They have a capacity of 3.5 to 6.5 quarts.
The slow cookers have series codes A through D which are printed on the bottom
along with the model number.
| Brand Names |
Model Numbers |
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Hamilton Beach |
33390, 33475, 33575, 33590, 33675, 33690, 33725, 33850, 33860
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Hamilton Beach / Portfolio |
33680
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Proctor-Silex |
33320, 33320FD, 33325, 33375, 33380, 33625A
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Sold at: Discount department stores nationwide from January 1999 through
December 2002 for between $15 and $45.
Remedy: Consumers will be shipped a replacement slow cooker base.
Consumer Contact: Hamilton Beach toll-free at (800) 429-6363 anytime or visit the
firm's Web site at www.proctor-silex.com
Media Contact: Kirby Kriz at (804) 527-7299.
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