Originally issued February 17, 2000 Revised February 25, 2002
Release # 00-070
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Company Phone Number: (800) 567-2613
CPSC Consumer Hotline: (800) 638-2772
CPSC Media Contact: Frank Nava, (510) 637-4053
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Note: model type addition
CPSC, Cadet Recall In-Wall Heaters; Settle Lawsuit
WASHINGTON, D.C. - The (CPSC)
and Cadet Manufacturing Co., of Vancouver, Wash., announced today the
recall of more than 1.9 million Cadet and Encore brand in-wall electric
heaters, distributed mainly in California, Idaho, Montana, Oregon and
Washington. This recall announcement follows the resolution of the
lawsuit filed by CPSC staff against the company on January 14, 1999.
CPSC alleges that the following Cadet and Encore brand in-wall
electric heaters are defective and can overheat and catch fire: models
FW, FX, LX, TK, ZA, Z, RA, RK, RLX, RX, RW and ZC. Flames, sparks or molten
particles can spew through the front grill cover of the heater into the
living area of a residence, putting consumers at risk from fires,
including burn injuries, smoke inhalation and property damage. The
heaters also can become energized creating a risk of electric shock.
CPSC is aware of more than 320 reports of heaters that smoked,
sparked, caught fire, emitted flames, or ejected burning particle s or
molten materials. These incidents have allegedly resulted in three
deaths, two serious burn injuries and property damage claims exceeding
$1.2 million, which include five partial or total house fires.
The heaters that are part of today's recall announcement are the
following models of Cadet and Encore brands: FW, FX, LX, TK, ZA, Z, RA, RK, RLX, RX, RW and ZC. The brand and model are located on a label on the
front of the heat box, behind the grill. Before removing the grill to
check the identification label, consumers must disconnect the power
supply to the heater at the circuit breaker. If power is not
disconnected, consumers risk electrocution and shock.
Cadet is offering consumers replacement heaters at a significantly
reduced cost. Each heater will cost between $25 and $57, depending on
the model. Consumers who already have replaced the recalled units from
October 23, 1997, until today can file a claim for partial reimbursement
for $25 per heater. Consumers must register to participate in this
recall by February 17, 2002. To register, contact Cadet anytime at (800)
567-2613 or at www.cadetco.com/recallprogram.html.
CPSC routinely requires companies to pay the full costs associated
with recalls. In this case, Cadet has recently emerged from bankruptcy
and is unable to provide free replacements or full reimbursements.
In October 1997, Cadet recalled its model FW, FX, LX and ZA
heaters to replace defective over-temperature black plastic limit
switches. By December 1997, Cadet informed CPSC that it could no longer
pay the full costs of the recall, and that the number of heaters
involved were far greater than it had originally known. While attempting
to resolve the problems with the limit switch recall, the CPSC staff
discovered additional problems with the heaters involved in the 1997
recall, as well as problems with some other Cadet and Encore models. In
addition to the switch defect, the heating elements and internal wiring
connections are defective and can fail. Even if consumers have had the
heaters' switches repaired, the heaters have additional problems and
need to be replaced.
CPSC strongly urges consumers to participate in this recall. Since
the recalled heaters pose a fire hazard until they are replaced,
consumers should have at least one fully operational smoke detector on
every floor of their home, especially near bedrooms. To ensure that the
detector's batteries are working, test the detector every month.
Consu mers also should have a well-defined and rehearsed escape plan and
an alternate escape plan in the event of a fire. You can get information about this from "Your Home Fire Safety Checklist" (pdf version) or (text version).
To obtain a free hard copy of this publication, write to CPSC, Washington, D.C. 20207.
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